Bookings and Cancellations

Full payment must be made prior to a course commencing to reserve your place. The course fee will be returnable if written notice of cancellation is received at any time 6 weeks before the course start date, less a 10% administration charge. If you cancel within 6 weeks from the course start date you will be responsible for payment of the full fees. You are welcome to send another person in your place. It is recommended that insurance be taken out against cancellation for reasons outside the student’s control. If you terminate during a course you are not entitled to the return of any proportion of the fees.

Payment

Please make all payments either by cheque or credit/debit card. Sterling cheques should be made payable to Manor Farm. Provisional bookings will be held for 5 days when paying by cheque. Health

Health and Safety

Smoking is not permitted anywhere inside the buildings. Please wear appropriate clothing and practical shoes (low heeled) in the kitchen.

Course Fees and Dates

Course fees and dates are quoted at the time of going to print and we reserve the right to make alterations as and when desired or relevant

Standards

Classes start on time so please arrive punctually out of consideration to other students.

Bookings and Cancellations

A minimum of 7 days notice is required. At the sole discretion of the proprietor, the charge MAY be waived in part if we are able to re-let the cancelled room(s) in part, and WILL be waived in full if the total value of the booking can be replaced in full. We require a valid credit card to secure bookings and reserve the right to charge the card as detailed above. By entering into this contract you are authorising us to make the above charges to the card without any additional consent being required. For bookings of 2 rooms or more, and/or 3 nights or more, and/or special events and public holidays, we require a minimum of 21 days notice of cancellation or amendment of any reservation to avoid a cancellation charge of at least 50% of the total value of the reservation as detailed in your confirmation letter.

We require a valid credit card to secure bookings and reserve the right to charge the card as detailed above. By entering into this contract you are authorising us to make the above charges to the card without any additional consent being required.

We are happy to hold two provisional dates at any one time. On confirmation of your booking a 50% deposit is required or full payment if the booking is made within a month of the booking date. The outstanding balance must be paid 30 days before the event. Drinks and wine not included in the package price will be invoiced after the event and our payment terms are 30 days from invoice. All individual guest extras are to be settled on the day of departure. Should you need to cancel the event, we are happy to switch to another date subject to availability. If this is not possible, we will refund the deposit up to one month prior to the event. After that date we will retain 50% of the full fee. The same policy applies to accommodation booked with the event. Final cookery course and dining numbers, plus any special dietary requirements, must be confirmed five full working days before the event, to allow for purchasing of fresh produce. Changes or cancellations after this cannot be refunded and full payment will be charged.

Eckington Manor Cookery School reserves the right, under unavoidable circumstances to cancel an event at any time.

Damages

We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act, omission, default or neglect of the Clients, their guests or sub-contractors to the school or Lower End House’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to guest's credit / debit card, or send an invoice for the amount required to make good or remedy any such damage, to the registered address. We will however make every effort to keep any costs that the guest would incur to a minimum.

Property

All property which you bring to Eckington Manor is brought entirely at your own risk and the proprietors cannot accept any responsibility for any loss or damage to the property of any students, nor do they accept any liability to any student such as is imposed by statute. During a course, and when you are not on the property, Eckington Manor does not accept responsibility for any injury which you incur.